Top tips: 5 reasons to try an online lettings management system…

A lettings management system can help bring real efficiencies to your lettings administration, allowing you more time to focus on other areas of your business, whilst potentially boosting your lettings income. For those venues who currently operate a paper-based or offline system, we’ve outlined our top 5 reasons to make the move on-line.

1. Easily share important lettings information

Online systems can be accessed by multiple users at any one time and because the information is hosted online, it’s updated in real time.  Gone are the days of having to save multiple versions of Excel spreadsheets and figuring out which one is the most up to date and emailing them between colleagues.

Collate all of your lettings and customer information on one centralised system making it easier to manage and control your data.  Some systems include the ability to store hire agreements and important lettings-related documentation online, reducing the need for filing cabinets of paper-work which are harder to keep updated and keep track of.  And it’s green too!

2. Add value to your hirers and build loyalty

Some lettings software systems offer a hirer login area where your customers can log in to view their bookings and invoices and to make payments for their hire.  An integrated hirer account area means your customers have the same information about their lettings as you do, eliminating no-shows and unpaid invoices. Some systems have in-built automated notifications allowing you to get messages to your customers instantly.  Offering your customers a quick and simple way to manage their bookings will ensure they continue to book your facilities.

3. Improve your cashflow

Most lettings software systems comprise online payment facilities meaning you can offer a really quick and simple way for your customers to pay their bills.  Most systems are compatible with mobile and tablet meaning hirers can pay for their bookings ‘on the go’ ensuring you have fewer outstanding invoices awaiting payment.  Online payment options can be cost-effective, the fees well outweighing the time spent tracking payments and chasing debtors. Not only does this improve your cashflow, but it also saves you and your hirers lots of time.

4. Increase awareness of your venue

Attract new business by showcasing your fantastic facilities for hire online.  Some systems come with a customer-facing portal where potential hirers can search and enquire about facilities to hire.  Promote the activities you have taking place at your venue and show the local community you are open for business.  Increase footfall to your venue by advertising groups and activities for the community to take part in – you never know when participants may have the need to hire space themselves or require one of the other services your venue can offer.

5. Streamline your admin and save yourself time

Switching to an online system can bring many efficiencies to your lettings administration, eliminating a multitude of manual tasks such as; raising invoices, processing payments, producing activity timetables, reporting income and communicating with customers, to name a few.  An online lettings management system can automate tasks saving you countless hours of wasted time spent on administration, which you can avert to other aspects of your business.

BookingsPlus, online lettings software offers all of the above, and more!  To find out about the system’s full features and benefits visit https://www.bookingsplus.co.uk/who-we-are/why-choose-bookings-plus/ or contact bookingsplus@kajima.co.uk.