We are pleased to announce the appointment of a new Helpdesk and Customer Service Assistant.
Amberley Kent joined Kajima Community in 2012 working as a leisure attendant at one of our fully managed schools in Northampton.
In 2015 Amberley began a new role as a Administration & Marketing Coordinator, looking after the marketing and administration of 4 of our schools, based in the South.
Amberley has now taken on a new and exciting role which involves; dealing with any technical issues logged through the helpdesk, setting up new clients’ systems and websites and testing of new features and updates before they are released to our clients.
Amberley said “I enjoy new challenges and when the Helpdesk and Customer Service Assistant role became available I was very excited about the opportunity to learn more about BookingsPlus and provide support to our customers. My previous experience as an Administration & Marketing Coordinator has put me in a position where I am able to understand the system and the needs of our customers which has made for an easy transition. I look forward to the challenges ahead!
This new role will enable us to release new system updates to our customers as quickly as possible following the development phase and will also ensure, with our ever-growing customer base, that we have plenty of assistance and support on hand for any issues our clients may need resolving.
We wish Amberley every success in her new role.